FAQs
Standard check-in time is at 12 PM and check-out at 10 AM.
We honor requests for early check-in and late check-out, but availability is subject to confirmation and availability.
Yes, please dial “9” for assistance.
Housekeeping services are available.
Stay connected during your stay with 70MB bandwidth internet service provided throughout our guestrooms and public areas.
Yes, we do offer luggage storage free of charge. The Indus Valley reserves the right to deny storage of over-sized and suspicious items.
We are equipped with two guest elevators.
Unfortunately, we are unable to accommodate them in our rooms or any of our common areas.
Yes, however parking space is subject to availability. Registered hotel guests are entitled to one (1) complimentary parking slot per room.
Yes, our Classic room category is suitable for senior citizens and persons with disabilities.
Please note that additional charges are applicable for linen stains and other cleaning or damages caused intentionally or unintentionally. Penalties vary depending on the extent and severity of the damage. These include, but are not limited to, cleaning, repair, or replacement charges for stained walls, vomit, blood and food stain on linens, and broken furniture and fittings. The exact cost will be determined on a case-by-case basis by the Manager in charge.
The Premiere room, Royal family suite, The Indus Valley suite and Grande suite have a balcony where you can smoke for your convenience. However, usage of shisha, cigarettes, vape pens, and e-cigarettes is prohibited inside all guest rooms and public areas. A fee equivalent to Rs 10,000.00 will be charged to your account if a smoking incident occurs in your room during your stay.
Yes, airport transfer to or from Kushok Bakula Rimpochee Airport is available. Charges apply.
Yes, but keep in mind that cancellations made less than fourteen (14) days prior to arrival are subject to 100% charge. Please read our terms and conditions.
We accept cash and all major credit cards as payment.
We honor all major credit cards (Visa, MasterCard, Amex).
Yes, we do have breakfast included in our offerings.
We are sorry, but The Indus Valley rooms are strictly non-smoking. A fee equivalent to Rs 10,000.00 will be charged to your account if a smoking incident occurs in your room during your stay. For our guest’s comfort, the Premiere room, Royal family suite, The Indus Valley suite and Grande suite have a balcony where you can smoke.
Yes, kids under 7 years old are allowed to stay free-of-charge. The number of kids may vary depending on the room type.
Yes, but such requests are subject to room availability, applicable charges, and rate difference at the time of check-in.
Guests are not allowed to visit the room.
A wall-mounted cooling/heating control panel in your room is provided to set your desired temperature.
Your rooms are provided with towels, hair dryer and toiletries.
The electricity is at 220 volts /60 hertz.
Extra bed set up can be arranged for additional guests upon request. Charges apply.
Iron and ironing board are available in selected rooms.
Yes, all our rooms have a safe. For your security and convenience, we strongly recommend that all valuables be kept in your safe for the duration of your stay. The management shall not be held liable for any loss within the hotel.
We would like to reassure you that we maintain strict security at the hotel on a 24-hour basis.
Simply email info@theindusvalleyleh.com or dial ‘9’ and we will be happy to assist you.
Delectable cuisine is available at your fingertips. In-room dining is available for Breakfast (7:30 to 10:30 AM), Lunch (12:30 to 3:30 PM and Dinner (7:30 to 10:30 PM). Kindly check the menu available in your room directory. Please dial “9” for assistance.
Please feel free to send an email to events@theindusvalleyleh.com, and one of our dedicated event executives will promptly address your inquiry within 24 business hours.
Guests may shoot non-commercial photography or video for their personal use in their guest room or on the property but must respect the privacy of other guests within the area. The use of drones is not allowed.
Should you be interested in viewing or booking our banquet spaces for your corporate or social events, please email events@theindusvalleyleh.com and a dedicated sales manager will get back to you regarding your request.
While with us, please do not hesitate to ask for an ocular visit to our Ballroom. Please dial “9” for assistance. Arrangements for event venues can be made in advance through our Sales Team. Please email events@theindusvalleyleh.com
For corporate, group, and event enquiries, please email events@theindusvalleyleh.com
The hotel is conveniently located within walking distance of most major banks.